Privacy Policy

Effective Date: 1st September 2026

This Privacy Policy applies to the website and mobile applications operated under the brand name Scrap Finder (“Scrap Finder”, “we”, “us”, or “our”). We are committed to safeguarding the privacy and personal data of both our individual consumers (B2C) and commercial or business clients (B2B).

This Policy outlines how we collect, use, disclose, and protect your information when you access our platform, request on-demand scrap pickups, or enter into enterprise scrap disposal contracts. Please review this document alongside our Terms of Service.

Information We Collect

We collect personal and corporate information strictly necessary to facilitate scrap valuation, scheduling, pickup logistics, and payment processing:

Consumer Information: Full name, mobile number, email address, physical pickup address, geographic location coordinates, and payment/UPI details for scrap payouts.
Commercial & Enterprise Information: Business legal name, registered address, GSTIN/tax identification numbers, facility site locations, authorized representative contact details, and scrap inventory manifests.
Automated & Technical Data: Device identifiers, browser type, IP address, and site engagement logs gathered through cookies and analytics tools.

How We Use Your Information

We process your information under lawful and explicit business purposes:

Logistics & Fulfillment: Coordinating collection slots, deploying field agents, verifying scrap categories, executing doorstep weighing, and completing instant payouts or corporate invoicing.
Service Communications: Sending automated transactional updates, vehicle tracking details, and slot confirmations via SMS, phone calls, WhatsApp, or email.
Account Maintenance: Storing default operational addresses and recurring service preferences to streamline future bookings.
Compliance & Reporting: Generating waste disposal certificates, green recycling metrics, tax invoices, and fulfilling regulatory requirements under applicable environmental waste management laws.
Platform Optimization: Analyzing customer trends, site usage, and service efficiency to improve user experience without correlating data to individual identities.

Data Protection and Security

We deploy multi-layered physical, technical, and administrative controls to protect your data against unauthorized access, loss, or misuse. Our operational security includes encrypted data transmission (SSL/TLS), role-based access limits, and periodic data integrity audits. Before disclosing account details or historical pickup receipts, our support teams may request identity verification.

Third-Party Disclosures

Scrap Finder does not sell, rent, or trade your personal or business data to third parties. Data is shared only under the following limited conditions:

Operational Partners: Verified field logistics drivers, authorized recycling yards, and certified payment gateways bound by non-disclosure and data privacy agreements.
Legal & Regulatory Mandates: Law enforcement agencies, statutory environmental boards, or tax authorities when mandated by applicable law, court order, or official decree.
Aggregated Data: Fully anonymized statistical summaries regarding scrap yields, material trends, and regional recycling rates shared with sustainability partners.

Client Feedback and Testimonials

We may occasionally invite consumers and enterprise partners to review our recycling services. With your explicit consent, we may display constructive reviews, company logos, or feedback on our public platform and social channels. You reserve the right to request removal of your name or testimonial at any time.

Your Consent and Policy Updates

By accessing our platform or booking our scrap management services, you consent to the collection, processing, and storage of your information as outlined in this policy.

Scrap Finder reserves the right to amend this Privacy Policy to reflect regulatory or operational changes. All revisions will be posted directly to this page with an updated effective date.

For privacy inquiries, grievance redressals, or data deletion requests, contact our compliance desk at support@scrapfinder.net.